Frequently Asked Questions

Yes. We offer Free Standard Shipping on eligible orders shipped within the United States.

There are no hidden shipping fees. Any applicable order costs will be shown clearly before checkout is completed.

Our estimated delivery timeline is:

• Order Cut-Off Time: 4:00 PM Eastern Time
• Order Handling Time: 1 to 2 business days
• Order Transit Time: 3 to 5 business days
• Estimated Total Delivery Time: 4 to 7 business days after the order is placed

Orders placed after 4:00 PM Eastern Time, on weekends, or on public holidays will begin processing on the next business day.

No. At this time, we only ship within the United States. We do not currently offer international shipping.

We may ship orders through reliable carriers such as:

• USPS
• UPS
• FedEx

The carrier used may depend on the delivery address, package size, and available shipping service.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

Tracking information may take up to 24 hours to update after the package has been shipped.

If you need to update your shipping address, please contact us within 24 hours of placing your order.

Once an order has been shipped or is already in transit, we may not be able to change the delivery address.

If you need to cancel your order, please contact us as soon as possible at support@preranasbeautyandboutique.shop

If your order has not yet been processed or shipped, we will do our best to cancel it. Once an order has shipped, it cannot be canceled, but you may request a return after delivery according to our Return and Refund Policy.

Please contact us as soon as possible at support@preranasbeautyandboutique.shop.

Customers are responsible for providing a complete and accurate shipping address at checkout. Prerana's Beauty And Boutique is not responsible for delivery delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information provided by the customer.

Prerana's Beauty And Boutique offers trading cards, sealed collectibles, graded singles, and hobby supplies, including:

• Sealed hobby boxes, booster boxes, and booster packs
• Trading card games including Pokémon, Yu-Gi-Oh!, Magic: The Gathering, One Piece, and more
• Sports cards across football, basketball, baseball, soccer, and hockey
• Non-sport and entertainment cards
• Graded singles certified by PSA, SGC, and other leading graders
• Card sleeves, toploaders, binders, and storage supplies
• Collectible toys, LEGO sets, and memorabilia

We do our best to display product images, condition, and grading details as accurately as possible.

However, actual colors and finishes may appear slightly different due to lighting, photography, screen settings, or device display differences.

Before placing an order, please review:

• Product title
• Product description
• Condition / grade (for singles)
• Set and edition
• Included pieces
• Price
• Availability
• Shipping details
• Return and refund policy

For sealed hobby boxes and booster boxes, please confirm the box is factory sealed. For graded singles, please review the grading company and certification number listed in the product description.

We offer a 30-day return policy.

You may request a return within 30 days from the date your order was delivered.

To be eligible for a return, the item must be in new, unused, and original condition.

Returned items must be:

• Factory sealed and unopened (for sealed products)
• Unused and unaltered
• Free from damage, bends, creases, or signs of handling
• In the original packaging or protective sleeve/toploader
• With all original tags, labels, or grading slabs intact
• Returned with all included pieces, if the product was sold as a set

For sealed sets or bundles, all original pieces must be returned together. Incomplete sets may not be accepted for return.

No. We do not charge any restocking fee.

Restocking Fee: $0.00

If the item is defective, damaged during transit, or incorrect, Prerana's Beauty And Boutique will cover the return shipping cost.

If the return is due to customer preference, such as wrong item ordered, no longer needed, or change of mind, the customer is responsible for the return shipping cost.

To request a return, please email us at support@preranasbeautyandboutique.shop

Please include:

• Order number
• Full name
• Email address used for the order
• Product name
• Reason for return
• Clear photos, if the item is defective, damaged, or incorrect

Once your return request is reviewed and approved, we will send return instructions by email.

Once your returned item is received and inspected, we will notify you by email.

If approved, your refund will be processed to your original payment method within 7 business days after inspection.

Please note that your bank, card provider, or payment service may take additional time to post the refund to your account.

Exchanges may be available for a different item, condition, or grade depending on product availability.

If the requested exchange item is not available, we may offer a refund according to our Return and Refund Policy.

To request an exchange, please contact us at support@preranasbeautyandboutique.shop

We are sorry for the inconvenience.

Please contact us within 48 hours of delivery at support@preranasbeautyandboutique.shop

Please include:

• Order number
• Full name
• Description of the issue
• Clear photos of the product
• Clear photos of the packaging

After reviewing the issue, we will provide the next steps, which may include a replacement, exchange, return, or refund.

If the issue is confirmed to be our error or carrier damage, we will cover the return shipping cost where applicable.

We accept the payment methods available at checkout. These may include major credit cards, debit cards, or other secure payment options supported by our payment processor.

All payments are processed securely through third-party payment providers.

Prerana's Beauty And Boutique does not store full credit card numbers or complete payment card details on our website.

If you have questions about products, orders, shipping, returns, refunds, or exchanges, please contact us:

• Shop Name: Prerana's Beauty And Boutique
• Phone: +1 407 240 7353
• Email: support@preranasbeautyandboutique.shop
• Store Location: 1179 Doss Ave, Orlando, FL 32809, United States

Store Business Hours

• Monday - Friday: 9:00 AM - 6:00 PM
• Saturday: 10:00 AM - 4:00 PM
• Sunday: Closed

Response Time
We aim to respond to customer inquiries within 24 hours.