Return and Refund Policy
At Karma Boutique, we want you to be completely satisfied with your purchase. If you’re not happy with your product, we offer a simple and easy return process. Please read our Return and Refund Policy below to understand the terms and conditions.
Eligibility for Returns
You may return items within 30 days of receiving your order. To be eligible for a return:
- The item must be unused and in its original condition with all tags and packaging intact.
- Clothing, dresses, and fashion accessories must be returned in their original, unworn, and unwashed condition.
- Non-returnable items: Sale items, personalized items, gift cards, intimate apparel, and items that have been worn, washed, or altered cannot be returned.
Restocking Fee:
We do not charge any restocking fees ($0.00).
Return Method
Return Method: Returns must be made by mail.
Return Label: A return shipping label will be provided via email upon request. You can download and print the label for your convenience.
How to Return an Item
- Contact us at support@karmaboutique.shop or call +1 605 791 0404 to initiate your return.
- Provide your order number and specify the reason for the return.
- We will email you a return shipping label for easy return of the product.
- Pack the item securely in its original packaging and attach the provided label.
- Drop off the parcel at your nearest USPS, UPS, or FedEx location (based on the label provided).
- Once we receive the returned item, we will process your return within 5–7 business days.
Refunds
- Refunds will be processed to the original payment method.
- Please allow up to 10 business days for the refund to appear in your account, depending on your bank’s processing time.
Exchanges
If you need to exchange a product for a different size or color, please contact us directly at support@karmaboutique.shop to arrange the exchange. Exchanges are subject to availability.
Damaged or Faulty Items
If the item you received is damaged or faulty:
- Contact us immediately at support@karmaboutique.shop with a photo of the item and the issue.
- We will arrange a replacement or full refund according to your preference.
- We will also provide a prepaid return label for you to send the damaged product back to us.
Return Shipping Costs
Return shipping costs are the responsibility of the customer unless the item received is defective, damaged, or incorrect.
Restocking Fee:
We do not charge any restocking fees ($0.00).
Business Hours & Response Time
Our customer service team is available during our regular business hours. We strive to respond to all inquiries within 24 hours.
Contact Information
Karma Boutique
675 Mountain View Rd,
Rapid City, SD 57702,
United States
Phone: +1 605 791 0404
Email: support@karmaboutique.shop
Store Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed
Response Time:
We respond within 24 hours.
